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Oct 05 '07
EXCELLENT PRICES AND FAST DELIVERY.
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Feb 12 '08
They advertised shipment the next day, but shipped the first part of the order 5 days after reciept. The second part was backordered and took a few days longer, this I understsnd. The first part of the order taking 5 days is when 1 day is advertised, could be called false advertisement, but I simpley call it an utter Lie
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Dec 26 '07
Excellent service - wide variety of products -easy online purchasing.
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Dec 26 '07
better then amazon.com
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Dec 28 '07
I ordered a movie that was supposed to be
in stock but it ended being back ordered. It has been over a month. When I log into the site, it continues to let me order the movie as if it is available. I received one email from the company but have not received anything since then.
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Nov 16 '07
good movie choices. excellent service.
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Nov 16 '07
ok
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Jul 11 '08
Easy!
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Dec 26 '07
I tried to cancel my order and sent an email but heard nothing back from the company. I received my merchandise today and it is ready to be shipped back. We received one of what was ordered.
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Aug 23 '08
I am happy with the purchase I made and the service I received. The only problem is that this is a gift for my Granddaughter and her birthday isn't until the end of September and the return is only good for the next 30 days.
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Sep 17 '08
Very good, did what they said they would do, best prices and cheapest shipping that I found. will use when I need again.
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Oct 10 '07
great price on new product
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Nov 17 '07
I pre-ordered a game a week before it was released. That game was due out on Tuesday, but my order hasn't shipped until Saturday - which, in my opinion, is unacceptable. Why pre-order when I could have ordered it normally on the day it came out and had it shipped right away - since the merchant says orders ship within a day. If there was a delay I should have been notified and allowed to change or cancel my order. Hopefully the game comes soon and is in new condition. I would order again, but not pre-order from here again.
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Dec 26 '07
I like shopping at Family Video.com and I have already purchased more DVD.
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Mar 16 '08
GREAT SELECTION AND PRICES
FAST SHIPPING
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