DeepDiscount.com

I'm not quite sure how I first stumbled onto Deep Discount DVD, but I quickly fell in love. While I visited the sister site, Deep Discount CD, I never bought anything from them. Back in the spring, both of those sites vanished to become Deep Discount. ...

Deepdiscount.com, formerly DeepdiscountDVD.com & DeepDiscountCD.com I ran across deepdiscount’s website a few years ago while searching online for a particular movie I couldn’t seem to find at my normal sources. Deepdiscount came up in the search ...

Why do we shop online? Discounted prices, that's why! Deep Discount truly lives up to its name. This site has an impressively large stock of mainstream and harder-to-find movies at prices that (usually) cannot be beat. I have not used this store to ...

Customer service is horrible. I bought the "Harry Potter Paperback Set, books 1-6" & "Harry Potter and the Deathly Hallows" from this site. In the set, I received a defective copy of "The Prisoner of Azkaban" (had missing pages and some pages were ...

This place has awful customer service! I ordered a cd from this store and did not find out that the item was backordered until I myself went on to their website and checked the status of my order. You would think that, like other stores, they would let ...

I was drawn to Deepdiscount.com due to their free shipping and low prices. To be fair, it's hard to find a consistently low price site for DVD's. However, I was double charged for an order 9 months after it closed! I ordered two Little Mermaid ...

My order at deepdiscount.com was horrible. It took over two weeks to get my order. I was notified that my order was on backorder. The problem is that I was not notified that the CD was on backorder before I ordered it. However, the packaging they sent it ...

DeepDiscount is a " little " dishonest they are definitely monitoring and editing the reviews on the Buy.com website! to try and keep their ratings up on Buy.com. I have been waiting for two weeks for the WW2 movie i paid for, and still haven't ...

I have ordered many dvd's from deepdiscount.com recently, but have grown very discontented with their service of late. Back on June 23rd I ordered a Sex and the City box set for my partner's birthday, was emailed and told it was back ordered and waited ...

I waited more than 1 month for my items to be shipped (Exactly 5 weeks and 3 days from my order date.) I emailed and called them multiply times asking them for a status update on my order. Each time they provided me with a new ship date which they never ...

This site has been going DOWNHILL for a couple of years now. Whereas they USED to have the best prices, now they count on you requesting a "price match" Otherwise, on most newer items they are high. But the worst thing about them is the shipping. I find you pre-order a item, and even past the release date these clowns don't have it "in stock" It can take a month for them to ship your item. Also, for whatever stupid reason, they continue to use Media Mail, the SLOWEST shipping method to ship single cd's and DVD's when first class would actually be cheaper for them, AND faster. If you want it fast, and you want it cheap, look elsewhere

Saved eleven cents(!) on a $29.89 order by ordering from deepdiscount.com. Should have read other reviews first! They are really s l o w.

Their web site is full of pop-ups, implying adware as well. Virtually impossible to navigate to "your account" page, then only to find that your order has been "completed". No tracking numbers or other delivery info on web site or by email.

Would we order from them again? Only if deepdiscount were half the price of A**z*n or another reputable e-tailer and we did not mind anticipating four or five weeks to get something.

The worst customer service I have ever received, by far. I was shipped the wrong item, hung up on by customer service representatives, and now have been told that I *probably* will be shipped the item in two weeks after it not being shipped for five weeks due to their mistake.

I ordered Beverly Hills Cop Special Edition DVD. When it arrived I played it and it had multiple skips and hangs. My wife had ordered the same DVD via Amazon and when it arrived we watched it without incident.

When we compared the DVD we got from DeepDiscount.com and the one from Amazon the differences were stark. First of all there was a professional looking color DVD label on the one we got from Amazon. The one that came from DeepDiscount.com looked like a disk that had been titled using something like LabelFlash or a similiar disk labeling technology.

I suspect the defective disk was likely a pirated copy despite the fact the case it came in seemed to look authentic.

I have no idea why there are so many negative reviews about this company. I have been shopping at their previous sites (DeepDiscountDVD & DeepDiscountCD) for about 5 years and have probably placed about a dozen orders and have never experienced any problems with shipping times or quality of merchandise. One time I received a damaged DVD and I sent the item back and received a prompt replacement.

As for their prices, while they are not the cheapest on every item, they routinely beat Best Buy, Circuit City and Amazon.com. They used to run an additional 20% off sale two times a year which would just blow away the competition. I won't buy a CD or DVD anywhere else without checking out DeepDiscounts prices before I buy.